Norms, 360-Degree Feedback, and Behavior Change

What are norms? A norm is the average score of all people who have taken a specific 360-degree assessment (or any other assessment survey for that matter). It can also represent the average score of a specific norm group or target population. A norm group is a target population, say managerial personnel, stored in a database (yours or the vendor’s). If you can access this norm group you can compare your folks with those folks in the norm group.

Normative data is mistakenly seen as the paradigm or the standard to strive for. Some see the score as a best practice or a target. It is an average score. Think of that C from your days in college. C= excellence? No dean’s list for excellence here! Well, the item, the behavior, may be a best practice and something to include in your change efforts, but the score is not a best practice by any stretch of the imagination. It represents mediocrity. Do you want your folks to strive for mediocrity?

Norm junkies, beware! Yes, you can compare and benchmark your middle managers by gender, title, years of service with other middle managers who share those demographics from your SIC code (Standard Industrial Classification). That is the easy part. What you do not know is whether the people in the database represent the best employees, average employees, or simply those employees who fit the demographic (e.g., who have worked with the organization for two to three years and at one time were thought to be breathing). You do not know their levels of competence. As a result, the data in this normative data set, for example, could include folks who range from Mensa member to village idiot, from highly motivated and effective to catatonic and mentally retired.

Focus on the behavior, not the score. Think about your last discussion regarding norms. Did the discussion focus on an item that had a score of 3.4 or a 3.6? Or did you focus instead on the actual wording of the item, the behavior? Did you overly analyze the significance of a .02 delta between the scores or the actual wording for that behavior? Did you identify the positive and negative consequence for resolving this potential area for development?

Purge your mind of scores! Focus on the behavior and the direction for change.

If your results indicate a weakness in, say, “Challenging current thinking for how we have always done things,” then that is a potential area for development for a specific individual or a sub-set of your target population, regardless what the norm or score happens to be. Your developmental efforts can then include whether the individual or a group of individuals should do more of the behavior or do less to resolve this behavior and what specifically needs to be done to resolve this issue.

Deferring Behavior Change. Focusing on norms can be a very convenient way to avoid implementing needed change. One benefit of 360-degree feedback is that it can act as a catalyst for implementing needed change. However, when comparing their feedback to a national norm, people do funny things. If their score is above the norm, they feel change is not needed. We are better than others (according to the norm).When they are at the same level, they feel change is not needed. We are doing what everyone else is doing.

The real fun occurs when they score below the norm, as in below average. People attack the survey. Who created this assessment? How relevant are the questions to what we really do? Is this a valid survey? Is the data reliable? People tend to look for excuses rather than expend the energy to become more effective or more competitive or to become more influential with others. In the end, all this sound and fury amounts to nothing more than if one were sitting in a rocking chair: There is the appearance of movement, but no forward progress.

We are unique. Why do you think you need to compare your employees with those from other organizations? National or industry norms provide demographic comparisons, but they do not identify the specific organizations within that normative database. If they do, that is an ethical breach of confidentiality.

If you believe your organization is unique, why would you want to compare your unique organization with organizations that are not as unique? And if you believe that the normative database is chock-full of unique organizations, then what is so unique about your organization? The discussion becomes a bit circular. Many organizations that are number one or two in their markets tend not to use national norms for comparative purposes. What would be the point?

Alternative to National Norms.One alternative to national or industry norms and scores in general is to create your own normative database about the people within your company. Create data that is self-norming to your targeted populations. Compare the data of your best performing employees from those who are least effective. Identify your own critical behaviors and practices for all employees and for specific functional units. For example, you can compare your group of newly minted managers with, say, your more experienced managers. Compare the strengths and developmental needs of folks who work at different locations, and so on.

These internal comparisons can allow you to develop more relevant training and development programs. They can help reinforce your core strengths while resolving your developmental needs. Self-directed action plans become more relevant for changing non-productive behaviors when you focus on the behavior, rather than the score.

Retirement Isn’t Biblical

The only biblical reference is in the Old Testament, Numbers 8:23-26, referring to Levites who worked in the Tent of Meeting. This retirement provision ended when Solomon’s temple (1 Kings 8) replaced the temporary Tent of Meeting.

So, should a Christian retire? Although there are no biblical bases for retirement today, the Bible shows matured folks who moved from their main jobs and careers to other tasks God prepared for them. The Bible shows too, sometimes God tells us to prepare others to replace us to do His call. This succession planning recognizes two essential ingredients. First, although you might not retire at a set age, sometimes, because of physical or other demands you must leave certain jobs. Second, before you move to the new position, often, you need to get ready–take courses, learn a skill–for the later task God prepared for you.

We see God’s hand in succession planning in Joshua replacing Moses (Numbers 27:18-23; Deuteronomy 31:7-23; Joshua 1:1-9), and Solomon succeeding King David (1 Kings 2:3). Besides, Apostle Paul’s instructions to Timothy in Titus 2:1-8 points to the broader coaching need not widespread in today’s society: older folks teaching proper traits to younger folks so the younger ones might mimic and pass on right attitudes at home, in business, and in society generally.

What can we learn from Joshua’s replacement of Moses? Although Moses did not retire to today’s promised Utopian life on earth, he knew God was preparing him to move on and he needed to bless his successor, Joshua, under God’s direction; and he did. We can take three messages from God’s succession plan to replace Moses:

Moses accepted God’s decisions when God told him to pass leadership to Joshua. How unlike many folks today who want to cling to power!

God provided everything Moses and Joshua needed, including timing the leadership change. Moses didn’t get in the way!

Moses trained Joshua on the job.

Today, you might be thinking of retiring, but God wants you to train your successor, and leave your future to Him! He might be trying to get you to stop planning your next career move and devote your attention at work fully to current tasks, and to finding your successor; essentially, to becoming redundant as He prepares you for your next assignment. Can you hear Him? Are you willing to hear Him? Ready to obey? You can’t do it in your own strength, but with a sincere, surrendered heart, you will see His hand guiding your path to His path–that’s His promise to His followers (Proverbs 3:5-6). Do you believe?

Transient Nature of Mobile Phones

The advantages of mobile communication have changed the way folk communicate today. With time the mobile telephones have shed their previous tag of ‘toys of the wealthy’. They became quite cheap and with nearly every month the makers are putting in heaps of feature in their models. As an interesting point the present generation mobile telephones can perform a few works that was unheard of even some years back.

The majority of the most recent high end cell phones have high resolution cameras in built that take decent quality picture. Some of the models of makers like LG and Samsung also provide features that are found in stand alone digital cameras like optical image stabilization and vehicle focus. It might be incorrect to presume that only youngsters and varsity goers are silly about mobile telephones. Basically, the working ladies and folks from other age groups have also scoffed up mobile telephones as the most preferred communication device. Not forgetting the requirement of the people moving and audiophiles the major cell telephone corporations have incorporated features like music player and external info storage.

These telephones literally eliminate the necessity to carry a stand alone music player or USB mass storage device when somebody is on the move. The company folks like to access their emails moving and features like GPRS and 3G have made browsing the net on cell telephone a nice experience. For folks who like wireless connectivity and information transfer the Bluetooth feature comes in handy. Except for these the mobile phones contain many helpful features like alarm clock, voice recorder, calculators, FM radio.

For the gamers the high end cell telephones present 3D games too. Not only the mobile telephones have got enriched with tons of feature but their looks have also received a major enhancement. Motorola’s Razr series of telephones are a major hit with the young population and they’ve been sold in millions. Corporations like Apple and LG have presented the folk touch-sensitive screen telephones though these are still quite costly. The people that like PDA functionalities in their telephones would like the HTC telephones. The HTC Touch Diamond is a handsome smart telephone. The slim telephones are the most recent craze among the mobile users.

The newest slim telephones don’t compromise on features. After the incredible success of Motorola’s Razr and Slvr series, firms like Nokia and Samsung have also presented the buyers a variety of slim telephones. These telephones are available in interesting colours. There are some mobile network suppliers in UK and one can pick according to his obligation. Plenty of folk buy their cell telephones on the web.

Finding the Top Laptop Brands for 2011

When looking for the top laptop brands for 2011, you are going to come across some well known brands. Some laptop brands have become household names and even folks that don’t consider themselves tech savvy can recognize those names.

There may be a few surprises this year when it comes to the top brands. There have been a few companies that have been largely sitting on the sidelines trying to get their feet wet that may actually surprise a few people this year.

The Giants

Dell, HP, Sony, Compaq all are top runners in the top laptop brands for 2011 not because they are coming out with anything too new or amazing but because they are simply the best known and folks seem to flock to them.

Apple and its MAC laptops is also a popular brand and some folks simply go nuts over them and would never use a Windows based anything, but Apple still hasn’t got those laptops into the comparable price market that other brands have. This makes them semi popular but really keeps them low on the list of the top computer brands for 2011.

Surprise Contenders

There are a few surprise contenders making their way up the food chain. Brands like Lenovo, Acer and MSI are all inching their way up the ladder into the top computer brands.

What makes these contenders strong enough to muscle in on the giants of computing? Simple -savings- these brands produce low dollar high end performing machines. Folks are starting to realize that you do not have to pay upwards of two thousand dollars to find a machine that works well and meets your needs.

Irish Folk Music Feat – Caoineadh Songs

Folk music in Ireland is not very popular until collections from George Petrie and others were found in the 18th century. It also gained its popularity when Comhaltas Ceoltoiri Eireann organized their Fleadh Cheoil music festival. Comhaltas Ceoltoiri Eireann is an organization that promotes music, song, dance and language of the Ireland artists like the Clancy Brothers whose success is best seen in the United States towards the end of 1950 to early 1960. In 1970, folk music is combined with rock and roll and punk just like Flogging Molly and Dropkick Murphys is doing today.

Caoineadh songs are the most famous among folk music. The term Caoineadh means crying, and as such, it portrays emotions like sadness, sorrow and pain. Most often that not, its lyrics tells about departure of an individual because of political or financial reason. It may also define a man’s lost love. Many Caoineadh songs originated from The Troubles of Northern Ireland since it was there where the British military is located at that time.

One famous example of Caoineadh songs is Danny Boy (written in 1910). It storied about a woman being sad because his man will be off to war. It interpreted a father’s pain for his soldier son, too. Seamus Kennedy has his own rendition of this song. The song entitled Johnny I Hardly Knew Ye (in early 1900) is also a famous Caoineadh song sang by famous singers like Karan Casey and Joan Baez. Unlike Danny Boy, this song is against war.

Review of Learn Spanish Programs for Learning Spanish Fast

Today I will deviate from my traditional online learning lesson, and give you a review of learn Spanish programs for learning Spanish fast. I have three that I wish to review today:

1. Fast Lane Advanced Spanish (FLAS)

Fast Lane Advanced Spanish or FLAS is one of the few courses specifically designed for advanced students. The system uses a very effective way of combining video lessons and MP3 audio lessons to help the learner.

The best feature of FLAS is that the course also features bonus video conversations from regular Spanish speaking folks. According to my advanced students, the greatest challenge for them is understanding regular folks when they speak the language. My advanced students tell me that they understand me effortlessly and that they understand the actors in their audio home study courses, but the moment-of-truth arises when they have to understand the regular folks speaking the language. According to my students, the bonus FLAS regular-folks videos have helped them immensely when it to comes to understanding regular Spanish-speaking folks.

2. Learning Spanish Like Crazy (LSLC) Home Study Course

The Learning Spanish Like Crazy home study course is excellent for the student who has a desire to learn to speak normal everyday “familiar” Spanish or the form of the language that you would commonly hear native speakers use with their friends and or family members. It is also the type of Spanish you should learn in order to make friends who speak the language. The downside of this program is that it teaches familiar Spanish and probably not the type of program that I would recommend for someone whose sole purpose in learning the language is for business purposes.

3. Visual Link

This is another very popular course that I also recommend. You will find Visual Link especially helpful if you are a visual learner. The drawback of the course is that it is software and this may be inconvenient for someone who spends a great deal of time in his or her car.

Emancipation Jena Louisiana

Background:

Miss Neola Reuther born 1900, Charleston, West Virginia graduated from Randolph-Macon Woman’s College degree Liberal Arts. Jeremiah Spotswood graduated Cornell, degree Agricultural Economist. Neola, Jeremiah married December 1921 locals call her Miss Nell-La.

Sarah Spotswood born 1930 Baton Rouge Mississippi, unmarried daughter of Mr. & Mrs. Jeremiah Spotswood graduated 1952 M.S.U Animal Science; locals call her Missy.

Jena Louisianan

Writer: Why did you move to Jena?

Missy: I had to take over my daddy’s businesses we have a big farm here raise Angus & Brahman; we sold off all his other hold’ns.

Writer: When did Mr. Spotswood die? Miss Neola starts to answer but Missy interrupts-Daddy died August 21st, 1952.

Missy to Writer: Why y’all, here? Where you from? Expect yor not here to discuss farm’n!

Writer: I’m from New York I was sent by my publisher write article; I would like to ask you and Miss Neola few questions about the 6 young men who were arrested in Jena. Did you know any of the young men or their families?

Missy: Y’all, here to raise hell about those boys! Y’all think Reed Walters racists. Reed he’s a good Christian man; he wont arrested those boys if’ their not already guilty; besides mama and me always votes for Reed.

Miss Neola: She seems to come to life, eyes darting she spoke all most in a whisper! Sarah Spotswood hush yor mouth! I’ve never voted for that pecker-wood. I don’t know much about his church go’n but he’s always been as useful as a trap door on a canoe.

Writer : Missy seams puzzled maybe even frightened.

Miss Neola: O’ Honey I don’t never vote like you; you never were very good at pick’n.

Writer: Miss Neola turns her attention to me; I hadn’t notice before but Miss Neola wearing Nina Ricci; I recognized Paris Haute Couture I had written article about Paris coutures!

Miss Neola: Now I’m fixin to tell you about Jena. I known you think old lady don’t know much; Busey reads me newspapers every mornin. I know most folks think we’re Jim Crow love’n rednecks. I’m think’n those boys crime is bee’n poor and black but most all the folks in Jena now those boys were done wrong.

Miss Neola: I heard on radio people shouting emancipation for those boys. Honey emancipation is life long struggle for everybody; it’s a struggle for me; it was a struggle for Mr. Spotswood when he’d buy farms and sold them to poor whites and colored folks made them partners instead share croppers; it was struggle in 52 Sarah vet school and it go’na be life long struggle for those boys, Jena and United States.

Miss Neola: World has two kind’s folk the carin and haten; Sarah and Reed there the haten kind they livin in the past want every thing to stay the same and than thers carin kind; quarter folks in Jena are carin.

Writer: I sent Miss Neola copy of the article. Missy sent me a note, Miss Neola died 7 hours after the interview.

Laugh Lines – No Joke For Folks Over 40

Wrinkles around the mouth are most visible after the age of 40. Their appearance is caused by the natural wear and tear of the skin when we laugh, smile, or frown. The skin around the area of the mouth is thinner, thus making it more prone to loss of elasticity.

The mouth area is a very delicate part of the face. Some may even consider having surgery just to get rid of the wrinkles as soon as possible. However, there are many drawbacks to having surgery. It is quite an expensive and temporary proposition. You may even experience some skin drooping around the treated site, some pain, and bruising.

Cosmetics are a good option for those wanting to minimize cost, side effects and discomfort. While many ingredients have some degree of anti-aging properties, there are certain compounds that work better, especially on the sensitive area around the mouth. Since we are dealing with a particularly delicate area, the best way to treat wrinkles is to use all-natural ingredients.

Some compounds to look for creams designed for the mouth area are shea butter, Vitamin C, Vitamin A or retinoids and natural oils that treat and soothe irritation or dryness.

In terms of prevention, you can avoid developing fine wrinkles around the lips by not smoking. This habit causes blood vessels to narrow, and it also damages collagen particles that are naturally present around the mouth. This loss will then lead to sagging of the skin and the premature appearance of wrinkles. Staying out of the sun, using a sunscreen cream of 30SPF or higher and wearing a wide-brimmed hat are also good preventive measures.

In trying to solve the problem of existing wrinkles, anti-aging creams definitely have an advantage over having to undergo surgery. It’s recommended by most dermatologists that you create a skin-care routine. The face should be cleansed twice daily and exfoliated at least once a week. Alpha hydroxy acids can be your best ally to assist with collagen growth. Use exfoliants, facial scrubs, and peel-off masks to create a more receptive surface for hydrating creams.

A very good option would be to use a home microdermabrasion kit to exfoliate skin and help remove laugh lines. It should be followed by a quality specialty deep wrinkle cream made to fill in lines. Creams containing vitamins A, C, and E are particularly suitable. Creams that contain glycolic acid also can be beneficial in reducing and eliminating laugh lines.

Don’t ever forget that your skin is a most important organ in your body. Treat your body right: eat a healthy diet, get plenty of sleep and make sure you exercise regularly. You will see very pleasant results on your complexion and overall health.

Toy Story – The Need of Toys For Little Folks

Today, as in the days of our childhood, toys are an invaluable part of upbringing the child. As they play with toys, children obtain and perk up the skills necessary for formal learning in later stages of their lives. They learn to use their five senses, they acquire and hone the skills of eye-hand co-ordination and control, and develop concepts – they acquire an understanding of the meaning of relationships and the intrinsic characteristics of objects.

And the success that comes from playing with and / or mastering a toy helps develop a child’s self-confidence. If your child doesn’t get to play with toys, she / he might be at a limitation where forming a solid foundation for literacy and maths and developing adaptive behaviour are concerned.

Playing with toys involves almost every part of your child – her eyes, her hands, often her whole body. Toys, therefore are props to blend a child’s imagination. Successful toys are those that combine authenticity and castle in the sky, and down the ages have included dolls, vehicles, dishes, blocks and planes.

Watching your child playing will give you clues on how she is feeling. If she says, ” Bad dolly, you’re very naughty and mama doesn’t love you,”. It doesn’t not mean that you’ve been saying just that to her; it’s more likely that she is done something naughty and fears punishment and is working things out for herself.

Look for a toy that is safe, responsive, self explanatory, multisensory and re-assuring. Also look for toys that encouraging children to imitate real life, inspire problem solving and invite creativity.

Also keep in mind that children don’t always play with toys the way we think they should – and that is part of their learning process. Make sure your child’s toys don’t encourage violent tendencies. And remember, the best toys are not the most expensive – which is why perhaps the toys of our childhoods should be given a welcome back.

Web Based eBay Profit Makers – 3 Things Folks Ignore

Making Money on eBay

Although it could appear a difficult point for newbie’s and newcomers, promoting merchandise on Amazon or any auction site could be a powerful way to make some supplemental income, start your individual low-risk business venture, or offer a method to reach a great widened and international customer base to your current small business. Quite a few retailers find positive results offering their own items on these internet super sites. But it could be rough, particularly for the uninitiated and unskilled. Some advice manuals help you create your own business plan, discover your auction web sites market niche, develop a payment process or locate a provider, there are a few items that brand new and in many cases experienced Amazon suppliers frequently forget about, or perhaps only discover from the painful process of trail-and-error. Here are the top three items you need to consider that many completely new retailers do not when starting to sell their merchandise on eBay or Amazon.

Continually Involve Excellent, Descriptive Photos

Absolutely nothing turns off potential prospects more quickly than a vendor listing that has either no photo, or a bad, low quality unclear photo. Take the time to consider fantastic pic’s of the product from every angle, and also consider issues such as backdrop as well as lighting effects. Create the actual background something easy and plain. Avoid wallpapers or vast and expansive rooms. Consider using a basic blue blanket hung up as a background. When it comes to light, never try to be elegant or a designer, simply obtain sufficient light on the item to clearly view precisely what it really is without having bleaching it. Additionally, consider your personal photos of your own particular merchandise; don’t rely on stock images that display an example of the item. Clients which buy from you on the internet will more than likely have done considerable Internet research on the product, and it is unsettling to view the exact same manufacturer’s inventory picture all the time, with evaluations as well as in your ads

Compose Detailed Item Explanations

Along with in depth pictures, it is important being as crystal clear and also detailed as possible in your own seller listing. Make sure you provide the exact model and product number of the item, give each one of its specifications, list whether it’s new or used, and if it’s implemented, make clear exactly what condition the product is in. Make note of virtually any delivery and return policies you might have, and explain a bit about you and your auction business. Don’t be scared to list a few defects in case your item is actually used and it has a few. All consumers would certainly rather know up front and definitely will often notice your credibility.

Understand Whether to Promote Direct or Auction

You’ll want to choose, per product, in the event that you’ll sell it off at auction, or try to move a product faster by simply listing it as being a BIN (Buy It Now) item. Because of buy it now item listings generally perform best for items that match the scaled-down specific niche market or which do not create very much bidding. Several specialized products and certain types of collector’s items and memorabilia suit this BIN classification. Items which flourish at auction are most personal consumer electronics for instance iPods on the market and hand held phones.

Freelance Web Designer | WordPress Developer | Hong Kong