With so many people getting tattoos these days, one of the major problem is how to conceal them, particularly in a professional setting. While many may try to cover them up by wearing tights, this doesn’t always work. Is the tattoo showing through a problem or a fashion statement? There are arguments for both!

Many people want to get tattoos so they can show them off. But, this isn’t always appropriate. While you may love your tattoos and be admired for them in a social setting, in a conservative workplace they may not be so welcome. They can look very unprofessional and won’t bring you the type of respect that you’ll need if you want to get on with your career. In this instance, tattoos showing through tights would most definitely be a problem.

The way to avoid this would be to wear opaque tights rather than thin pantyhose, the thicker the better. If you need to make a good impression, you shouldn’t let even the slightest hint be showing. As long as the tattoo doesn’t show through, you can get on with your day safe in the knowledge that you look professional, but all the time knowing that you’ve got a cheeky side just waiting to be revealed.

However, in places where the look doesn’t have to be so professional or in social settings, tattoos showing through tights can definitely be a fashion statement. People who admire tattoos will undoubtedly shoot you a few admiring glances, and if there’s no reason to hide them you can get them out with pride.

Indeed, the look is becoming so popular that there are even tights available to buy with tattoo designs printed on them! The trend was started by British model Lily Cole in one of her adverts, and has snowballed ever since. A large number of tights manufacturers are printing ever-more intricate designs onto their sheer hosiery to give people ready-made tattoos without the pain of the real thing, with a wide variety of styles and designs to choose from. Some people are even choosing to create their own DIY versions, so they can have the exact design that they’re looking for.

The question of whether tattoos showing through tights are a problem or a fashion statement largely comes down to the setting that you’re in. If you’re in a professional workplace it’s most definitely a problem, as you’re highly unlikely to be taken seriously and it can look extremely unprofessional. However, in a more relaxed atmosphere it can certainly be a fashion statement. But, if you’re happy to show your tattoos off and the situation allows it, why cover them up at all?

Nokia has launched another stylish phone, Nokia 6111 pink. It is a chic mobile which represents the colour of love. Nokia 6111 pink has been targeted for girls of all age groups with its tender colour pink just meant for them .You can use this phone as a present to delight your girlfriend or wife.

Nokia 6111 pink comes with a stylish slide design which protects the keypad from dust. At 92 g it will really fit well in your love’s delicate hands. Although it does not support 3G functionality, Nokia 6111 pink supports other features like Bluetooth, GSM on a triband frequency, MMS, Java and GPRS etc .You will love the visual radio function which allows you to download videos and watch them through GPRS. So watch the videos of your choice and share them with your peers, colleagues and family members via the MMS facility.

You can click excellent resolution pictures with 1 mega pixel, 6x zoom with integrated flash camera. Moreover videos of more than 1 hour length can be made with this camera.

This handset supports the MP3 and MIDI ringtones. Set the ringtones, alerts, gaming options to polyphonic tones.

Nokia 6111 pink connects you with friends and family within a matter of seconds. You can click on the push to talk button and start talking to them. With this phone it is possible to send audio messages also to ones you wish to. It is a highly advanced product with the 40 operating system.

With a screen display of 128×160 pixels which supports up to 262K colours Nokia 6111 Pink is really a commendable product from Nokia. Nokia 6111 Pink 18 months contract deals are available on leading 3 mobile phone network with 12 months free line rental plan.

When we state something as a fact that is really just our subjective viewpoint it can have the following impacts upon ourselves and others:

1. It can alienate people from us because their experience may not be the same as ours. Of course, people will always have different opinions about things, but when someone states theirs as if it is a fact, this can lead others to see them as rigid in their view of the world or not someone they want to engage with.

For example: If I say:

Working in this place is impossible, no-one pulls their finger out and the company is going down the pan.

…others may not have such a dim view of the company and may feel quite offended that I should make such a statement. They may feel it necessary to defend the company, or themselves, or even to ‘attack back’ and make some statements about me that they also see as being factual!

Such a situation will often lead to a disconnection and distancing between all involved as it generates a win/lose dynamic regarding the respective views they hold. Someone must be ‘right’ if the views are portrayed as facts! And so, someone must be wrong – and it ain’t gonna be me!

If, instead I were to use ‘I’ statements, I could say it this way:

I find it really difficult working here, I think that some things don’t get done that need to be done and I’m worried about the future of the organisation.

I’m not suggesting this as a ‘script’ as I think it often sounds very false to use suggested wordings from others. My aim is just to present an alternative using ‘I’ statements. You may be able to create a different one and quite possibly a better one. By looking at a statement made in this way we can look at the consequences for future communication and for resolving conflict.

Using an ‘I’ statement acknowledges that the viewpoint is our own and not necessarily a fact about the situation.

My ‘difficulty working here’ could be down to my own present shortcomings and so to identify the difficulty can lead to identification of a corresponding training need I have, or a present lack of experience that only time will allow me to gain. Or it may lead to identification of circumstances that affect my ability to work that can be influenced and improved by others.

The point is we can review the situation in order to try to improve it rather than see the problem as a permanent ‘fact’ about the company, inextricably linked to other ‘facts’ about the people within it.

Also, in using the ‘I’-statement, I am not alienating others, nor am I introducing an interpersonal conflict to the already difficult situation. I am accepting ownership of my experience and acknowledging that it may not be one that is shared by others.

This connects quite strongly with the next aspect of using I statements…..

2. When we state something about a situation as a fact rather than acknowledge it as our own experience, it implies we are powerless to have any influence over our responses to the situation. This is a common way in which conflicts become entrenched and, seemingly, irresolvable. Again, the situation reduces to a win/lose dynamic where if one person’s fact is right then the other’s must be wrong.

‘You can’t talk to them.’

‘Those kinds of people will never change.’

‘Work is never going to make you happy.’

‘The Council doesn’t care.’

‘My boss is a bully’

Alternatives to the above using ‘I’ statements could be (and again you may have others):

‘I find it difficult to talk to them’

‘I seem to get the same reaction from them whenever we meet up.’

‘I haven’t found my work to be something I enjoy’

‘I have often felt that the Council hasn’t understood the difficulties I am having.’

‘I feel intimidated in the presence of my boss.’

All of these allow for a review of our own responses to the situation that exists. If I feel intimidated when my boss is around, what is it that he does that I respond to in that way? Why do I respond in that way? How could I respond in a way that would feel less diminishing of myself?

Similar explorations of all of the ‘I’ statements can follow on from them. All of them allow a self-exploration of our own experience and the possibility of creating new responses to the situations.

The point is that using ‘I’ statements allows for the possibility of exploration, creativity and change in response to the situation.

When the situations are described as ‘facts’ this implies they are fixed and unchangeable.

Nothing is fixed and unchangeable.

The Hippie culture was nothing but a revolutionary movement. It was an expression towards freedom and peace. It commenced as an agitation against deep-seated social norms. Very soon it took shape as a really large movement and gave birth to an entire new way of living life with characteristic styles and fashion statements.

The Hippie movement has a huge number of followers and admires. Although it does not exist anymore, the associated trends are still practiced in our society. One can easily find various examples supporting the statement, such as, funky haired men, women wearing odd clothes etc. Although the hippie statement deals with breaking away from suffocating rules and regulations prevalent in our culture, the popularity comes with odd dressing styles and the way people live life. The eccentricity easily separates itself from the crowd. A mere mention of the term “hippie” is enough to generate imaginations dealing with funky haired people wearing really odd clothes with unique styles.

Today, these styles have definitely become sophisticated and acceptable in the world of fashion. Most people love bell-bottom style pants. Long and trendy skirts are what women go after in boutiques and garment shops. A lot of creativity has come along in hippie style dresses. New designers have opened exclusive collections with creative adjustments. Even the world of accessories has welcomed the new found interest in funky styles.

The welcoming of hippie styled fashion statements in modern-day world has become a great advantage for those who actually practice such a way of life. Since people look upon them with much more acceptance, wearing such clothes is not considered odd anymore. In fact, the styles are more popular now than ever before. Even countries having a strict code of conduct are unable to prevent the use of these fashion trends.

Even though the hippie fashion statement is now heavily commercialized, it has deep-seated connections with the original hippie values. In any case, when people see someone in a hippie get-up, there is a lot of admiration and awe. Freedom from unwanted restrictions is the motto that hippies promote. The best part about the culture is that the entire opposition towards restrictions comes about in a peaceful, funky and highly fashionable way. Many hippies devote their lives opposing staunch and rigid beliefs in their unique fashionable way. However, the young generation draws in huge amounts of inspiration from this philosophy. This is clear in the manner with which hippies receive warmth, support, and respect in different parts of the globe.

The reason a cliche becomes a cliche is because it has been overused and lost its originality and impact. For this very reason, presenters are warned to stay away from using cliches in their speeches.

Phrases such as “if it’s going to be, it’s up to me“; “your attitude determines your altitude“; and “whether you believe you can or can’t, you’re right“, were powerful when they were originally uttered. But they’ve been used so often by so many speakers, the words now fall flat and fail to motivate audiences. Looking at the examples I’ve just used, you can see why you would want to stay away from using tired cliches in your speeches.

But before we throw the baby out with the bath water (sorry, I couldn’t resist), let’s look at a couple reasons you should use cliches.

The first reason to use a cliche was demonstrated in my last sentence. Audiences understand what it means to throw the baby out with the bath water. I realize there might be some cultural exceptions, but the phrase effectively conjures up an image and gets your point across. Since you want your message to be easily understood, there are times when an old, tired cliche will work quite well.

Another reason to use a cliche is to challenge your audience to think differently. In addition to being overused, most cliches are generally accepted as being true. “It’s not what you know, it’s who you know” and “knowledge is power” are just two that come to mind.

If you wanted to get your audience thinking, you could say something like:

“We’ve always been told that “knowledge is power”. But is that really true? Does knowing information really make you more powerful?

Well let’s examine that for a minute …

We know we should exercise, eat a balanced diet and get sufficient rest, but that doesn’t mean we do it.

We know we should think before speaking out of anger, but do we consistently demonstrate that in our actions?

We have a lot of knowledge about a lot of things that could make our lives richer and more fulfilling, but we often don’t do them. And if we do them, it’s often not on a consistent basis.

Knowledge puts us in a position of power, but the power truly comes when we take what we know and apply it to our lives consistently.”

Give it a shot (ahem). Take an old, tired cliche and search for a new way to use it in your next speech. It will be like … like … a breath of fresh air to your audience … SORRY!

Showing empathy to customers takes more than words, it also takes imagination. It’s not enough to utter a few well meant clichés, hoping this will placate an upset or angry customer. People working in customer service need to make the mental stretch and try to imagine what it is like to travel in the customer’s shoes.

When a customer is aggrieved or has had a negative experience, the most important thing for them is to feel that their point of view has been heard and understood. The worst thing that can be done is to fob the customer off with a few pat expressions, or not take their grievance seriously at all. Even if all the right things are being said, a poor tone of voice can result in poor customer service. Therefore it’s important that the customer can feel genuine sympathy when they speak to a customer service representative.

The customer might not always be right. Indeed, sometimes the customer may be very much in the wrong. For example, a missed payment on a credit card may have put an account into arrears, resulting in a declined purchase at a busy store. An embarrassing situation is the unhappy result. Suddenly the customer calls in a rage, feeling humiliated. The job here is not to tell the customer that they are to blame for having missed making the payment on time, but to try to understand their emotions and respond to them. Often in this situation, where a late payment on an account has resulted in credit being abruptly cut off, the customer can feel belittled and reduced. These feelings need to be addressed, allowing the customer to feel like they have been heard and their negative experience understood.

It takes character on the part of the service provider to keep calm when confronted with an angry customer. The very human response is to be defensive, and return aggression with aggression. Employees need to train themselves to control their emotions, to take a step back, breathe deeply, and let the unhappy customer get everything off his or her chest.

The three main points to remember when serving an angry or upset customer are:

• listen quietly and carefully to their complaints, without interrupting at all;
• remain polite and show respect, no matter how hostile the customer becomes; and
• maintain a sympathetic and even tone of voice. Never raise your voice.

In most circumstances, a customer who is rude but only receives civility and understanding in return, will find it difficult to keep up their aggressive behaviour. It’s hard not to feel ill-mannered when you are continually being treated decently and with respect.

Empathy Statements for Customer Service Representatives

The following are helpful empathy statements that can be used to diffuse potentially explosive customer service situations.

• “We always appreciate customers who take the time to give us their feedback. I’ll pass what you’ve said onto our management team.”
• “Thanks for alerting us to the bad service you have received. What can I do to help fix the situation?”
• “I’m sorry you’ve had such a bad experience. I’d like to try and help.”
• “I can completely understand. If that happened to me I’d be really upset too. I can imagine how frustrating that must be.”
• “What’s happened to you is unacceptable and against company policy. Let me consult a supervisor to see if there is anything extra we can do to help.”
• “It’s perfectly understandable that you’re very upset about what’s happened.”
• “The same thing happened to me only recently, so I can see why you’re angry. It’s a terrible inconvenience. Let me try and see what I can do to rectify the problem.”
• “We don’t like to see our customers upset and inconvenienced. We always strive to create a positive customer experience.”

Working with angry or upset customers requires a high sensitivity to other people’s feelings, even when the customer is in the wrong. By not taking abuse personally, taking a step back mentally, and striving to understand why a customer feels humiliated or wronged, a dissatisfied customer can be turned into a satisfied one.

Miranda had been struggling with her team. Somehow they just weren’t operating as a cohesive unit. They weren’t on the same page, and nothing seemed to be working to get them to cooperate more with each other.

Her team was disconnected-some were less committed than others and there was a real focus challenge. She knew that she had to do something but the question was what?

With all this, there was a lack of sense of direction to what they were up to, and now it was starting to affect the results in her business-the numbers were down.

Miranda knew that some element was missing that would bring them together and have them operate as one but, for the life of her, she didn’t know what it was or where to find it.

She decided to find out how some of her successful friends were managing their businesses because they apparently had less problems with their teams and they seemed to be thriving.

Miranda discovered that what they all had in common were mission and vision statements that anchored their teams in a focused way.

She did a little research and came back to the team with a plan of action.

Miranda included absolutely everyone in the team in the meetings to create their mission and vision statements. She shared with them the big picture vision that she had for the company over the next five years. Now it was up to them all to participate in filling in the gaps so that, as a team, they could come up with some simple, concise statements to express the mission and vision of the company.

Are mission and vision statements really necessary?

It was like magic!

Miranda watched each of her team members come alive as they engaged in creating the mission and vision statements. Even those who had been the least proactive and seemingly the least committed jumped right in to be part of it. Once they all saw they had a voice, they started contributing, and a whole new team was born.

Through the process of creating the mission and vision statements, Miranda saw very clearly that it brought her team together, unified them, and gave them something to align on.

Here’s how to use mission and vision statements so they are powerful and effective:

Bring your entire team together for a brainstorming meeting.

Share your vision with the team.

Have each team member contribute ideas, words and phrases.

Together create the concise statements that express the mission and vision of the company.

As they honed all of the ideas, phrases and words that they had all contributed, she saw very clearly that these statements showed who they were, what they stood for, and what they were up to in the world.

Miranda realized both how powerful the creation process had been, as well as how effective living them was going to be.

As they began to implement their mission and vision statements, she saw how anchored her team had become, and how incredibly committed they all were.

These two simple yet powerful statements gave meaning and direction to everything they were doing. Together they were truly a pathway to their very clear success!

I believe you have used “msgbox” function almost every time for debugging purposes i.e. displaying some text at run time. But the problem with “msgbox” function is that it keeps open till you close it and moreover you can’t debug further, since it’s a modal dialog box. You have to press OK button to move ahead.

How about a similar utility function, which works very similar, like “msgbox” and also provides the user the flexibility to perform further debugging?

Yes, it is possible. HP Quicktest Professional (QTP) provides a Print utility statement which is used to display information in the “QuickTest Print Log” window while still continuing your Run Session.

Looks pretty interesting!!!!!!! Alright, then go ahead and read more.

Firstly let us see what happens in case of “msgbox” function. As soon as the script encounters the “msgbox” function, it displays a dialog box and the script gets paused till the user presses the OK button.

Here you need to press the OK button in order to continue.

In order to counter this problem, HP QTP also provides a fantastic Print utility which is very similar to its “msgbox” counterpart but much more flexible. It can be used for debugging purposes. It is very simple to use inside QTP tool.

As you can see from this screenshot, QuickTest Print Log window remains open even after your script has finished running, thus providing more flexibility.

So from now on which one you would like to use? QTP’s “msgbox” function or QTP’s Print Utility Statement?

Did you like my explanation of the concept in the above article?

Being Technology Savvy, I am sure you must be curious to read many more interesting articles on QTP; How about subscribing to my Feed? This will help you in automatically knowing the moment I post an article on my Site.

So let us join and let us Learn & Master the great Tool QTP.

Your cover letter should be attention grabbing because it serves as a big help in their decision whether to proceed with learning more from you or to simply throw your application package away and move to a next candidate. This article will tell you how a good cover letter should introduce yourself with a good opening statement.

Remember that the cover letter is the first thing potential employer see in the job application package you send them. Because the first impression depends largely on this letter, you have to make sure that it stands out and grabs attention. It will be the first words to be read by the hiring manager, who will likely have a big influence on your fate in achieving that dream job. Give time in creating a professional cover letter, just as you have devoted a lot of time creating that perfect resume.

So, how do you start your cover letter to grab attention? What do you need to say in order to get started?

In the opening paragraph, you need to convey to your prospective employer why you are writing them. The subject should grab their attention and the best way to grab their attention is if they are really looking for a job applicant. So start with a telling them you are responding to a job posting. Explain how you found the job posting and tell them why you feel that you are the right fit for the job and you are of value to their company.

This opening statement is already proven to grab an employer’s attention, so concentrate on responding to job postings for now, especially if you have just a few contacts on the industry or a fresh graduate. Remember that your cover letter must be in a professional business letter format.

For Academic writing, making a quality essay topic or topic for essay that can capture attention and maintain a high level of energy depends on the individual’s interest and points being made. There are a lot of quality essays being made and being graded that each of them will have their own way to them. There are a few characteristics that can contribute to a quality essay that may not be included in some other types of documents.

Thesis statements

Supporting arguments with facts

Supporting arguments with reason

Being clear

Being specific

In Academic Writing, Thesis Statements Add-Depth

A quality thesis statement is the result of the paper’s direction. The entire document will be either confirming, arguing or ignoring the thesis statement and therefore choosing a topic that doesn’t have much to it at all, can lead to some low grades and lower scores. The quality of the thesis depends on the depth of information and the point being made.

Supporting The Argument With Facts

High quality essays often times have some of the most magnetic and interesting supporting statements for essay topics that are introduced to the grader. These statements are bold, captivating and provide some of the more in depth supporting statements that could be involved in writing an essay. Sometimes they go over the line and that’s exactly what they are supposed to do. Arguing for a thesis statement can sometimes bring some research that wasn’t known previously to the grader at all.

In Academic Writing Reason Takes The Place Of Opinion

Supporting the argument with pure reason adds a higher degree and since reason is universal there isn’t anything to reason against it. All the while, if the grader is interested and must reason for themselves, then they are engaged and the point of the paper has been made and supported.

Clarity

Being clear about the essay topics and arguments make it so that each individual doesn’t have to respond to a plethora of meanings or different situations and can address the question directly. If the person is arguing in a clear manner about some of the instances involved with their topic and thesis statement, then the paper will have a chance to be heard. This improves the academic writing and the students skills.

Being Specific But Not Overly

Being specific engages the reason that’s involved in creating a research paper and can always offer something greater. Being specific means that the point is being clearly stated without any vague notions of what it could mean. This often times make the difference between grades and a pass or a fail according to the grader.